Standard Nursing

Service Users FAQ

What are the requirements in relation to timesheets?

Once Standard Nursing Agency has supplied the service user with an agency worker the agency worker, will be issued with a timesheet for completion at the end of each assignment.

  • The authorised person at the unit or the service user should sign the timesheet after the shift verifying the number of hours worked by the agency worker during that week.
  • All completed signed timesheets must be submitted to the office not later than Tuesday noon.
  • Timesheets older than four weeks old will not be paid.
  • Completed timesheets are returned to the agency on a regular basis and retained on individual files as a permanent record of care provision.
  • The accounts officer checks the timesheets against the order to ensure that it is accurate before invoicing the service user.
  • Where the service user is paying the agency worker’s mileage, an expenses form from the service user should be completed.