We are committed to maintaining and improving the quality of our service. We have a comprehensive Quality Policies and Procedures Manual, which is constantly under review and revision. All significant policies are contained here including our complaints procedure. An important part of our approach to quality assurance is to obtain the views of all our stakeholders, particularly those of clients and their representatives. As part of the agency’s commitment to quality it has adopted a Quality Management System that has gained BSEN ISO 9001:2000 certification specifically focused on the healthcare sector.

Standard Nursing is committed to providing quality services to all our clients and working within a culture whereby we aim to continually improve performance through innovation and professional commitment.